Privacy Policy

Effective Date: 31 May 2026

Introduction

CJL Driving School / Academy is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, contact us, or interact with us via telephone, email, social media, WhatsApp, or other communication channels.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

CJL Driving School provides driving lessons, intensive driving courses, Pass Plus training, Potential Driving Instructor (PDI) training, and driving instructor franchise opportunities throughout North London and surrounding areas.

Data Controller

CJL Driving School
483 Green Lanes
Palmers Green
London
N13 4BS
United Kingdom

Email: *protected email*
Telephone: +44 7715 627816

Information We Collect

We may collect and process the following information:

Personal Information

• Full name

• Address

• Email address

• Telephone number

• Date of birth

• Driving licence information

• Emergency contact details (where applicable)

Lesson and Training Information

• Driving lesson records

• Progress reports

• Driving assessments

• Test booking information

• PDI training records

• Franchise application information

Financial Information

• Payment records

• Invoices

• Transaction history

We do not store full debit or credit card details.

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website activity and usage statistics

• Cookies and similar technologies

How We Use Your Information

We use your personal information to:

• Deliver driving lessons and training services

• Arrange and manage lesson bookings

• Provide intensive driving courses

• Provide PDI training and franchise opportunities

• Process payments and maintain financial records

• Communicate with students and customers

• Respond to enquiries and support requests

• Improve our services and customer experience

• Comply with legal and regulatory requirements

• Protect our business against fraud and misuse

Marketing Communications

Where you have provided consent, we may contact you regarding:

• Driving lessons

• Intensive courses

• PDI training

• Franchise opportunities

• Promotions and special offers

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option provided.

Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

Contractual Necessity

To provide the services you have requested.

Legal Obligation

To comply with legal, accounting, insurance, and regulatory requirements.

Legitimate Interests

To operate and improve our business effectively and securely.

Consent

Where consent is required, such as for marketing communications.

Sharing Your Information

We may share your personal information with:

• Approved Driving Instructors working on behalf of CJL Driving School

• The Driver and Vehicle Standards Agency (DVSA) where required

• Payment service providers

• Insurance providers

• Professional advisers and accountants

• Regulatory bodies and law enforcement agencies where legally required

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access

• Loss

• Theft

• Alteration

• Misuse

• Disclosure

While we take reasonable precautions to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, insurance, and business requirements.

When personal information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request transfer of your data

• Withdraw consent at any time where consent is the legal basis for processing

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

You can control cookie settings through your web browser preferences.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Complaints

If you have concerns regarding how your personal information is handled, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: www.ico.org.uk

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

CJL Driving School
483 Green Lanes
Palmers Green
London
N13 4BS

Email: *protected email*
Telephone: +44 7715 627816

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website and will take effect immediately upon publication.

We recommend checking this page periodically to stay informed of any changes.